shipping & returns
Shipping policy
KVDVR Shipping Policy
Effective Date: [20/09/2024]
Thank you for shopping with KVDVR! We’re committed to ensuring a smooth and efficient shipping experience for you. Below are the details of our shipping policy.
1. Shipping Locations
We currently ship to addresses within [INDIA]. For international orders, please be aware that customs duties and taxes may apply based on the destination country.
2. Processing Time
- Order Processing: All orders are processed within 1-3 business days. Orders placed on weekends or holidays will be processed on the next business day.
- Order Confirmation: You will receive an order confirmation email once your order is placed and another notification with tracking details once it has been shipped.
3. Shipping Methods and Delivery Times
- Domestic Shipping: We offer standard and expedited shipping options. Delivery times for domestic orders are:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
- International Shipping: Delivery times for international orders vary by destination and shipping method:
- Standard International Shipping: 7-14 business days
- Express International Shipping: 3-7 business days
Please note that these times are estimates and may be subject to delays due to customs processing or other unforeseen circumstances.
4. Shipping Costs
- Domestic Orders: Shipping costs are calculated at checkout based on the weight of the items and the shipping method chosen.
- International Orders: Shipping costs are calculated at checkout and may include additional duties and taxes depending on the destination country. KVDVR is not responsible for any customs fees or taxes applied.
5. Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. You can track your order through our [Order Tracking Page]
6. Shipping Issues
If you experience any issues with your shipment, such as delays or lost packages, please contact our customer service team at [kvdvr.official@gmail.com] or [+91-9004711582]. We will do our best to assist you and resolve any issues as quickly as possible.
7. Address Accuracy
Please ensure that your shipping address is correct at the time of checkout. KVDVR is not responsible for delays or issues arising from incorrect or incomplete addresses.
8. Returns and Exchanges
For information on returns and exchanges, please refer to our [Returns Policy Page].
9. Contact Us
For any questions or concerns regarding shipping, please contact us at [kvdvr.official@gmail.com] or [+91-9004711582].
**Thank you for choosing KVDVR!** We appreciate your business and are here to ensure you have a positive shopping experience.